CDR Pumps at the heart of failure investigations

Have you ever heard process plant operators say "that pump has broken again" ?

This is something we come across quite often in our everyday life of supplying pumps into difficult applications, pumping hazardous materials - you may by now also be thinking that we are committing brand suicide with such statements ? Now let us explain...

CDR Pumps are not just pump manufacturers who sell process plant across the world, one of the big criteria for all of our technical team is that we get a complete understanding of customers applications, operating criteria and pump demands, and actively seek to be involved with all aspects of selection, installation, troubleshooting and root cause investigations with many of our customers.

A favourite expression is "a pump doesn't just break", and this statement is absolutely true. As part of our involvement with customers applications, one of the key factors in determining the root cause of a pump failure is by looking very closely to the pump components - the state of the bearings can show signs of hydraulic thrusts, dry running, solids handling, cavitation etc. The condition of the Impeller can show signs of cavitation, excessive hydraulic thrust, abrasion, heat generation and so the list goes on.

From the findings of the failure, we work with the customer to identify the true cause of the problem and rectify the application, working with Chemical Engineers, Process Engineers, E & I Engineers and most importantly the plant operators to make sure that everyone has an understanding of the problems, and also to implement and modifications, control methods and/or operating procedure changes to eliminate any chance of failures.

As well as the Engineering support we provide, we also operate specific tailored campaigns for holding consignment stocks, stage payments for long term spares holding, and more recently providing service exchange units ensuring that we can despatch immediately a spare pump should the plant suffer from a failure, resulting in us having the time to properly investigate the root cause of pump failure and repairing accordingly.